Click & Collect
How does click & collect work?
1 - If you're local to our store (in Bournemouth , Dorset) and you'd like to collect your order from us, choose "collect in store" as your shipping method at checkout.
![](https://cdn11.bigcommerce.com/s-hvzya2q3vy/product_images/uploaded_images/screenshot-2020-11-04-at-13.37.09.png)
2 - Then once you get to the payment option section, choose "pay in store" to avoid delays when collecting.
![](https://cdn11.bigcommerce.com/s-hvzya2q3vy/product_images/uploaded_images/screenshot-2020-11-04-at-13.37.27.png)
3 - Once your order is placed you'll receive a confirmation email (check your spam folder just incase).
![](https://cdn11.bigcommerce.com/s-hvzya2q3vy/product_images/uploaded_images/email-example.jpg)
We will call you to arrange a suitable collection time once the order's placed, so please make sure you include a contact number when filling out your address details at checkout.
Where do I collect and pay for my order?
You can collect your order from the main counter in our superstore.