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HOW TO ACTIVATE CUBASE AI & CUBASE LE

Posted on July 17, 2012 by Joe Stachowiak There have been 15 comment(s)

Cubase 6.5

So, you've got yourself a copy of Cubase AI or Cubase LE, but you're a bit stuck how to actually get the software up and running?! Follow our simple step-by-step guide and you'll soon be on your way to recording and creating music!

Please note that this tutorial was written for Cubase AI 4, AI 5, AI 6, LE 4, LE 5 and LE 6. Although future versions of the software are likely to require the same methods of activation, please check the official Steinberg website for full up-to-date information: click here.

ACTIVATING CUBASE AI / CUBASE LE

Permanently activating Cubase AI and Cubase LE automatically registers the software with Steinberg, which gives you access to downloads/updates and technical support facilities.

To activate your copy of Cubase AI or Cubase LE, follow these steps:

1. Install your copy of Cubase AI or LE on the computer that you want to use it on. The installation instructions will vary depending on what operating system you are running, so please refer to the official Cubase AI or LE 'Getting Started' documentation. If you do not have the 'Getting Started' guide to hand, you can download it from the official Steinberg website: click here.

2. Ensure that the computer you want to run the software on has a working internet connection. Access to the internet is essential for the activation process because you need to be able to connect and register with the Steinberg license server.

If your computer does not have an internet connection, you can still activate your software, but you will need to activate it with a USB eLicenser/Steinberg Key, using a computer that does have a working internet connection – click here to find out how to do this.

3. Make sure that you have the latest version of the eLicenser Control Center (eLCC) installed. Click here to download it. The eLicenser Control Center is the software that manages your licenses as well as connects with the Steinberg license server to activate your products.

4. Once all necessary software is installed, launch the eLicenser Control Center software.

If you are on a Windows computer, you will find the eLCC software here: Start menu -> Programs -> eLicenser.

If you are on a Mac, you will find the eLCC software in your Applications folder.

eLicenser Application as seen on a Mac

eLicenser Application as seen on a Mac

5. When you start the eLicenser Control Center application (and assuming that a USB eLicenser key is not connected to your computer), the following screen should load up:

eLCC First Screen

eLCC First Screen

Please note that in the image above and in all images in this article, the eLicenser serial numbers are blanked out. Instead of the ‘Your Serial Number’ text, you should see the actual serial numbers for your eLicensers! Also in the image above, there is one active license for Cubase LE 5 displayed in the right-hand ‘Licenses’ column. If you are trying to activate your Cubase AI or LE software, your license will indicate that it needs to be activated (in the text under the product name in the right-hand column).

6. Make a note of your Soft-eLicenser number. This is the number displayed in the left-hand 'eLicensers' column, above the 'Soft-eLicenser (SeL) text. In other words, it is the code that is blanked out by the 'Your Serial Number' text in the image above!

7. If you do NOT already have a MySteinberg account you will now need to create one. If you do already have a MySteinberg account, skip to step 24.

8. Go to https://www.steinberg.net/en/mysteinberg.html

9. From the screen that loads up, click 'Create user account' near the bottom of the page:

MySteinberg - Create User Account

MySteinberg - Create User Account

10. Select your country from the 'Country' drop-down menu and then click the 'Step 2: Personal Data button'.

MySteinberg - Select Country

MySteinberg - Select Country

11. Enter all your relevant details on the 'Personal Data' page.

MySteinberg - Personal Data

MySteinberg - Personal Data

If you are unsure as to what anything means, hover your mouse over the little 'i' icon next to the relevant field to view some more detailed information:

MySteinberg - Help Icon

MySteinberg - Help Icon

12. If you want to receive the Steinberg newsletter, click the relevant checkbox

Before you can proceed you must also accept the MySteinberg Privacy Policy, and confirm that you accept its terms by clicking/checking the relevant checkbox. You can view the Privacy Policy by clicking the Privacy Policy text (see below):

MySteinberg - Click to view Privacy Policy

MySteinberg - Click to view Privacy Policy

13. When all your details are complete, click the 'Step 3: Products' button.

Step 3 Button

Step 3 Button

Please note, if you have missed out any important information or not entered your data correctly, you will be prompted (see image below for an example). Please also note that different prompts may appear on different parts of the screen. You will need to correct all errors before you can proceed to Step 3.

Example Mistake Prompt

Example Mistake Prompt

14. Once you have successfully proceeded to the 'Step 3: Products' page, follow the instructions on the screen to complete the account creation process.

The first thing that you need to do is to enter your eLicenser number(s) in the relevant field. If you have multiple eLicensers (e.g. USB eLicensers/Steinberg Keys) that you want to register to your account, enter each on a separate line. For the purpose of this tutorial, you will probably only have one soft eLicenser number though. This is the number that we referred to in step 6.

Please note that you will need to enter your eLicenser number(s) without spaces or hyphens.

E.g. if your soft eLicense appears as: '0123456789 - 01AB2C3456' in the eLCC software, you must type it into the 'eLicenser number(s)' field as '012345678901AB2C3456'.

Enter eLicenser Number in this field

Enter eLicenser Number in this field

15. At this stage you can also register any Steinberg hardware that you have. Just choose your product from the relevant drop-down menu and enter your hardware serial number. This will probably be printed somewhere on the hardware itself. If you are just registering your Cubase AI or LE software, then you can just ignore the Hardware section though. However, if your software came in a bundle with, for example, an audio interface, this is the perfect time to get everything registered in one hit!

Register Hardware

Register Hardware - If appropriate

16. Check that all your information is correct by viewing the column to the right of the screen (click the 'CHANGE' text at the relevant stage to go back and amend any details).

17. Enter the Security Code that is displayed in the image.

Security Code

Security Code

18. Hit the 'Create Account' button.

Create Account Button

Create Account Button

19. You will be prompted if you entered any information incorrectly (e.g. wrong security code). If so, refill in the relevant field(s) with the correct information and hit the 'Create Account' button again.

This should take you to a screen that confirms that your data has been saved. It should also inform you that a confirmation e-mail has been sent to your e-mail account. You will need to click the link in this e-mail to complete the activation process.

20. Go to your e-mail account and sign in - this should be the account that you entered when creating your Steinberg account.

21. Find the e-mail that Steinberg sent you. If you cannot see it, please wait a few minutes and also don't forget to check your junk/spam filter. In most cases, you should receive this e-mail fairly instantaneously.

22. Within the body of the e-mail text, there should be an instruction that says something along these lines: 'To activate your account please click this link.'

Click the link following this sentence or copy the entire link and paste it into your browser on a separate tab.

23. Following this link should take you to a page on the MySteinberg area of the Steinberg website that informs you that 'Your account has been successfully activated'.

Account successfully activated

Account successfully activated

24. Log into your Steinberg account. Your username can be found in the activation e-mail. Your password was the one that you set when activating your account.

Once this information has been entered, hit the 'Login' button.

25. Once you are logged in, make sure that you have the 'Start MySteinberg' tab selected. This should be selected by default when you log in, but if it isn't you can find it in the column down the left-hand side of the screen.

Start MySteinberg tab

Start MySteinberg tab

26. On the MySteinberg tab, find the 'Activation & Reactivation' option towards the right of the screen. Click the 'More ->' option underneath it.

Activation and Reactivation

Activation and Reactivation

27. This will take you through to a screen that lists the software that you may want to activate. Locate the software product that you have from this list and click the 'More ->' button beneath it.

For example, if you are trying to activate Cubase LE 6, find Cubase LE 6 in the list and click the 'More ->' button beneath it.

Select software that you have - Example

Select software that you have - Example

28. From the next screen, select 'More ->' from underneath the 'Permanent Activation' text.

Permanent Activation

Permanent Activation

29. This should take you onto a screen that says 'REQUEST PERMANENT ACTIVATION CODE FOR <YOUR PRODUCT>', although obviously it should actually say the name of the product that you selected!

30. Enter your soft eLicenser number in the relevant field. This is the number that we were referring to in step 6.

Enter Soft eLicenser Number

Enter Soft eLicenser Number

31. Use the Manufacturer drop-down menu to select the manufacturer of the hardware that your Cubase AI or Cubase LE software came with.

For example, if you purchased the Yamaha Audiogram 6, which comes with Cubase AI, select 'Yamaha' from this drop-down menu.

Choose Manufacturer

Choose Manufacturer

32. Click the 'Request Activation Code' button.

Request Activation Code Button

Request Activation Code Button

33. This should take you through to a page that states that 'your request was completed successfully' and an activation code should be displayed on the screen.

To view all your activation codes (and so that you don't need to write the code down), select the 'Show Registered Products tab' (in the left-hand column in your MySteinberg account).

Notice that this page also indicates whether the product is activated or not.

Registered Products

Registered Products

34. You are now ready to activate your soft eLicense. Essentially this just involves launching the eLicense Control Centre program, clicking the 'Enter Activation Code' button and entering/copying your activation code into the relevant fields.

Enter Activation Code Button

Enter Activation Code Button

For a more detailed description of how to activate your soft eLicense using the eLicense Control Centre application, click here to read our step-by-step guide with diagrams.

35. When the license download has been completed, you can now close the eLicense Control Centre and start your version of Cubase AI or LE.

If you go back into your MySteinberg account and select the 'Show Registered Products' option again, you will also be able to view your registered product along with its activation code, plus the date and time that it was registered.

We hope that this guide was helpful! You can also view a video explaining this process on the official Steinberg website - click here.

For more information on Cubase or Cubase-related products, click the links below or give us a call on 01202 597180.

Cubase 6.5 - More Info/Buy

Cubase 6.5 Upgrade from LE/AI - More Info/Buy

Cubase 6.5 Upgrade from 4/5 - More Info/Buy


This post was posted in Blog entries, Computer Music, How To Guides and was tagged with cubase, cubase ai, cubase ai 4, cubase ai 5 cubase ai 6, cubase le, cubase le 4, cubase le 5, cubase le 6, elcc, elicense control centre, elicenser, soft elicenser, Steinberg

15 Responses to HOW TO ACTIVATE CUBASE AI & CUBASE LE

  • Alireza says:

    Perfect HELP.
    Tanks alot.

    Posted on July 28, 2012 at 6:28 pm

  • Emanuel says:

    The USB-eLicenser/Steinberg Key or Soft-eLicenser with number you have entered has been already registered by another customer.
    Registration is not possible.

    me sale este error y no logro activar mi producto

    Posted on January 15, 2013 at 8:59 pm

  • Hi and thanks for the question. Apologies but I do not speak Spanish - thank goodness for Google Translate though! :) Did you buy your product new? Or is it second-hand? If it is brand new then I would suggest contacting the company that you bought it off.

    Posted on January 16, 2013 at 9:42 am

  • David says:

    I did everything correctly to activate Cubase le 5 but the link I received by email returns the following error "You account hasn\'t been activated, so you can\'t log in. Please check if the complete link from the confirmation mail is displayed in your browser." Kind of Stuck......

    Posted on January 17, 2013 at 5:27 am

  • Hi. Have you gone through steps 7-23 to create a mySteinberg account? Are you activating it for a brand new product? Are you getting the e-mail after trying to create your account or after trying to activate Cubase? If you've followed the steps in this guide to the letter and you are still having problems then it would probably be best to contact Steinberg directly. If you let me know the answers to these questions then I may be able to help you though. Also feel free to give me a shout if you have any more questions.

    Posted on January 22, 2013 at 10:44 am

  • ankith says:

    how to reactivate & get new sel number?
    amm not gettin it

    Posted on May 23, 2013 at 6:05 am

  • When you say're-activate', have you already activated the software? If so then your serial number should be stored in your eLicenser software. If I have not understood your question correctly then please feel free to let me know and I will try to help.

    Posted on May 23, 2013 at 10:51 am

  • Jamal says:

    I have setup all of my licenses and everything that was asked of me. Unfortunately, when opening up cubase le 6 and attempting to activate my device in the device setup tab, for some reason my VET Audio System link and ASIO Input/Output is saying "Not Connected" and that is the only thing available in the drop down box. I can't switch it to anything else, how can I connect my interface with my software so I can hear, create, and compose music?

    Posted on December 1, 2013 at 4:57 pm

  • Hi Jamal,

    What interface do you have? Have you installed all the drivers for the interface? Also, what operating system are you using? Thanks.

    Posted on December 9, 2013 at 5:39 pm

  • Raysuan says:

    hi i need help registering my cubase elements 6 i have every thing i need a e licenser an a my steinberg account but ever time i log in it wont accept my activation code?

    Posted on December 21, 2013 at 6:24 pm

  • Hi Raysuan,

    It's not a problem that I've come across before with Cubase Elements, but it's worth a shot:

    With free Cubase products (e.g. LE 6, AI6 etc.), where they do not use a dongle, a weird thing can happen on install. The soft Elicenser code generated on install is created randomly and can occasionally mean that the code generated can be a duplicate of a code already registered with Steinberg. The Soft Elicenser code is two strings of numbers and it only needs the first string to be duplicated to cause a problem.

    To get around this, Steinberg have produced an application for Mac & PC that will generate a new Soft Elicenser code for you:
    https://www.steinberg.net/en/support/knowledgebase_new/show_details/kb_show/program-installation-does-not-create-a-soft-elicenser/kb_back/2025.html?tx_p77sbknowledgebase_pi1%5Bkeyword_search%5D=6

    I hope that helps.

    Posted on December 22, 2013 at 1:42 pm

  • I go to 'add software' on my 'my steinberg' page and i enter in my E licenser number i get a error message saying 'string could not be parsed as xml'

    Posted on December 30, 2013 at 12:16 pm

  • If you try entering it in manually, do you still get that error?

    Posted on December 31, 2013 at 2:21 pm

  • parham says:

    hi i have the cubase le4 on my laptop but i want this on my pc too, how can i register? i download the newst eLC and instaled but eLC doesnt find my program. plz help me it's urgnt! thnx

    Posted on March 22, 2014 at 2:24 pm

  • As far as I'm aware, the only way to activate Cubase LE on multiple computers is to purchase a Steinberg dongle (CLICK HERE for more information). You can then transfer the license onto the dongle and Cubase LE will run on whichever computer you have it plugged into. You cannot run it simultaneously on two computers at once though without purchasing a second license. I hope that helps.

    Posted on March 26, 2014 at 10:31 am

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